Article by Christopher Box
When you have been doing hair as long as I have it is inevitable that you have a client have something traumatic happen to them. When my clients come into the salon I turn into Martha Stewart. They are after all a guest in my house, right? My clients want for nothing from the minute they arrive in the salon. I want them to have a fun, happy, relaxing time.
The question I have today comes from a client I did yesterday. I'll call her Jill because this is a sensitive and painful situation. I have been doing Jill's hair extensions for almost 10 years. Even when I lived in San Diego, I would fly back to Dallas to do her hair extensions. Jill has become moreClick her to read more about: What to do when something traumatic happens to your client.
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